FAQs

Ordering & Shipping

How long will it take to receive my order?
We process orders within 3-4 business days. Delivery typically takes 2-5 business days after shipping for US, UK, Canada, and Europe. For other regions, delivery takes 4-7 business days.

Do you ship internationally?
Yes! We ship to select countries worldwide. Shipping times for international orders generally range from 4-7 business days.

Can I cancel my order?
Order cancellations are possible only if production hasn't started. Please contact us immediately at upliftfineart@gmail.com if you need to cancel.

Product Information

What materials do you use for your prints?
Our prints feature museum-grade canvas, archival pigment inks, and premium floater frames designed to last for generations.

Do your artworks come ready to hang?
Yes! All our pieces arrive with pre-installed hanging hardware and are ready to display immediately.

What's the difference between framed and stretched canvas?
Framed canvas includes a floating frame that enhances the artwork. Stretched canvas is wrapped around wooden stretcher bars with no visible frame, offering a more contemporary look.

Returns & Damages

What if my order arrives damaged?
If your artwork arrives damaged, please email upliftfineart@gmail.com with photos of both the damaged packaging and the damaged product, along with your order number. These photos help us process your claim more efficiently and ensure we resolve the issue promptly.

Do you accept returns or exchanges?
We currently do not accept returns or exchanges based on preference. This allows us to maintain our premium quality at accessible prices.

Custom Orders

Can I request a custom size?
Yes! For custom size requests, please email upliftfineart@gmail.com with the artwork you're interested in and your desired dimensions.

How long do custom orders take?
Custom orders typically require an additional 1-2 business days before shipping.